Discounts to over-60s on all repairs & installationsDiscounts to over-60s on all repairs & installationsDiscounts to over-60s on all repairs & installationsDiscounts to over-60s on all repairs & installationsDiscounts to over-60s on all repairs & installationsDiscounts to over-60s on all repairs & installations
A uPVC door that will not close is usually affected by alignment, dropped hinges, a stiff multipoint lock, worn keeps, a failed handle or seasonal movement. Do not force the handle or key if the mechanism feels jammed, because that can make the repair more expensive. The first job is to check whether the door is catching, whether the lock engages and whether the door is secure.
A uPVC door that will not close is usually affected by alignment, dropped hinges, a stiff multipoint lock, worn keeps, a failed handle or seasonal movement. Do not force the handle or key if the mechanism feels jammed, because that can make the repair more expensive. The first job is to check whether the door is catching, whether the lock engages and whether the door is secure.
Visible proof customers can recognise
Composite front door exampleReplacement door styleDoor lock and handle work
Factor table
Symptom
Likely cause
What to do next
Door catches at the top or bottom
Dropped hinges or frame alignment.
Stop forcing it and request a free quote.
Handle lifts but key will not turn
Multipoint lock not lining up with keeps.
Check whether pushing/pulling changes it; book a repair.
Handle feels floppy or stiff
Handle spring, gearbox or mechanism fault.
Avoid repeated force and arrange inspection.
Door closes but will not seal
Worn gasket, hinge adjustment or frame movement.
Request a free quote and describe the gaps or draught points.
Key spins or will not enter
Cylinder or barrel fault.
Ask about barrel/cylinder replacement.
This guide avoids fake fixed prices. The correct quote depends on the actual fault, access, parts and whether the property is secure.
Why forcing the door is risky
Forcing a stiff handle or key can damage the gearbox, cylinder or multipoint mechanism. A small alignment problem can become a larger lock replacement if the mechanism is put under too much pressure.
Repair before replacement
Many uPVC doors can be recovered with hinge adjustment, keeps, handles, barrels, cylinders, gearboxes or seal work. Full door replacement should only come into the conversation when the slab, frame or security is beyond sensible repair.
Local service note
For doors in Clacton, Tendring, Frinton, Holland-on-Sea, Walton, Colchester and nearby Essex areas, send a photo of the full door, the hinge side, handle and lock area. If the door will not lock, call the office.
Door has dropped or binds in hot weather but parts are sound.
Dropped or sagging door adjustment
from £75
Door has settled on its hinges and needs squaring up.
Door hinge replacement
from £65
Worn door hinges replaced and the door realigned.
Multipoint door lock mechanism
from £165 (gearbox) or £245 (full mechanism)
The gearbox or full strip has failed inside the door.
These are typical A&E guide prices, not fixed quotes. The exact price depends on the job, the parts needed, access and urgency — your exact quote is free after inspection, with no call-out charge. Over-60s receive a discount on all repairs.
FAQs
Can a dropped uPVC door be fixed?
Often, yes. Hinges, keeps and alignment can usually be checked before replacement is considered.
Why will my uPVC door not lock?
The lock points may not line up, the mechanism may have failed or the cylinder may be faulty.
Is a door that will not lock urgent?
Yes. If the property cannot be secured, call rather than waiting on a non-urgent enquiry.
Request a quote
Get a free, no-obligation quote
Tell us what's wrong and the team will come straight back with the next step — no call-out charge, over-60s discount. For urgent boarding-up, call the office direct.
